Warranty Claim Detail View

Claim ID: WN-20220209101918-768
Claim Status: Claim Approved. Payment Sent.
Vehicle VIN: 2HSCUAPR38C660539
Vehicle Year: 2008
Vehicle Make: PROSTAR
Engine Make / Model: CUMMINS ISX
Product: Starter
Failed Part Number: MITIN1478
Replacement Part Number: MITIN1478
In-Service Date: June 7, 2019
Replacement Date: February 1, 2022
Complaint: PULLED TRUCK IN, STARTED TRUCK NUMEROUS TIMES, GOT TO CLUNK 3 TIMES, CHECKED CONNECTIONS AT BATTERIES, NO SIGNS OF CORROSION OR DAMAGE, WENT TO STARTER, WIRES SEEM TIGHT AND NOT CORRODED EITHER. FOUND THAT S TERMINAL ON STARTER IS LOOSE ON SOLENOID AND CAUSING AN INTERMENT STARTING ISSUE. STARTER IS UNDER WARRANTEE, REMOVAL CABLES AND STARTER, STARTER WAS STUCK IN HOUSING, HAD TO EXTRACT, CLEANED ALL CABLES AND HOUSING SURFACES. REINSTALLED WIRES AND NEW STARTER. TESTED OPERATION NUMEROUS TIMES. NO ISSUE FOUND. SECURED HARNESS. DONE.
Pay To: Cornhusker International Trucks
Send To The Attention Of: Brad Dickey
Claim Amount Request: $337.84
Currency Type: USD