Warranty Claim Detail View

Claim ID: WN-20200220104526-582
Claim Status: Claim Not Approved. Email Sent.
Vehicle VIN: 3AKJHHDR7KSKS2232
Vehicle Year: 2019
Vehicle Make: FREIGHTLINER
Engine Make / Model: DETROIT DIESEL/D472910
Product: Starter
Failed Part Number: 9TA0579
Replacement Part Number: 9TA0579
In-Service Date: February 11, 2019
Replacement Date: February 8, 2020
Complaint: COMP: NO START, CEL ON. CAUS: FAILED STARTER – ENGINE CODE FOR TOOTH TO TOOTH SEIZED. CORR: CONNECTED DIAGNOSTIC TOOL, FOUND CODE FOR TOOTH TO TOOTH SEIZED. ATTEMPTED TO START UNIT, WILL NOT CRANK – CLICKING ON RELAY. CHECKED FOR POWER WHILE ATTEMPTING TO START; GOOD SIGNAL TO RELAY, NOTHING OUT. INSTALLED A NEW RELAY, STARTER WITH NOT ENGAGE. REPLACED STARTER WITH NEW AND STARTED UNIT; GOOD, STARTED MULTIPLE TIMES. LABOUR BREAKDOWN: COMPUTER HOOK UP FOR CODE CHECK – 0.2, STARTER DIAG – 1.1, R&R RELAY – 0.5, R&R STARTER – 0.9. OEM LABOUR RATE – $150/HR.
Pay To: WINACOTT EQUIPMENT GROUP
Send To The Attention Of: ASHLEY DENIS
Claim Amount Request: $702.57
Currency Type: CAD